Luxury brand celebrates eight years of continued leadership with a total of 73 Five-Star awards across its global portfolio of hotels, resorts, restaurants, and spas – the most held by any hospitality company

Four Seasons earned nine new Forbes Travel Guide Five-Star awards in 2023, bringing its total count to a record-breaking 73. With 51 Four Seasons hotels and resorts, six restaurants and 16 spas holding a Five-Star designation, the luxury hospitality leader maintains its position of holding the most Five-Star awards of any single hospitality brand.

“Four Seasons longstanding leadership in Forbes Travel Guide reflects our enduring commitment to providing category-defining products and exceptional experiences to all who walk through our doors,” says Alejandro Reynal, President and CEO, Four Seasons Hotels and Resorts. “Empowered by the genuine heart of our people, we continue to deliver an unmatched level of personalized service and I am proud to join our teams worldwide in celebrating this record-breaking achievement together.”

Five hotels and resorts, two restaurants and two spas received inaugural Five-Star designations from Forbes Travel Guide in 2023. Hotel recipients include Four Seasons Resort and Residences Anguilla, Four Seasons Astir Palace Hotel Athens, Four Seasons Hotel Kuwait at Burj Alshaya, Four Seasons Resort and Residences Napa Valley and Four Seasons Hotel Riyadh at Kingdom Centre. Newly awarded restaurants include Jean-Georges Philadelphia at Four Seasons Hotel Philadelphia at Comcast Center and Michelin-starred Zi Yat Heen at Four Seasons Hotel Macao, Cotai Strip. The Spa and Wellness Centre at Four Seasons Hotel Kuwait Burj Alshaya and The Spa at Four Seasons Hotel Madrid also achieved Five-Star status in this year’s awards.

“At Four Seasons, our people have always been the key to our success, and an elevated employee experience is integral to creating the same for our guests,” says Rainer Stampfer, Four Seasons President, Global Operations, Hotels and Resorts. “Our teams go above and beyond to deliver moments of unscripted care, ultimately enriching the profile of our incredible product offering, and consistently driving Four Seasons industry leading position in Forbes Travel Guide.”

In addition to new Five-Stars received by Four Seasons hotels and resorts, restaurants and spas, employees were also celebrated for their standout performance in Forbes Travel Guide’s “of the year” awards. Kai Turner, Doorman at Four Seasons Hotel Philadelphia at Comcast Center was a finalist for Hotel Employee of the Year, while Judy de la Cruz, Spa Coordinator at The Spa at Four Seasons Hotel New York Downtown and Rajeshwari Idayah Madoo, Spa Therapist at The Spa at Four Seasons Resort Mauritius at Anahita were each finalists for Spa Employee of the Year.

“Outstanding service complemented by an exceptional hotel, resort, restaurant or spa is the making of a Forbes Travel Guide Five-Star winner,” says Hermann Elger, CEO, Forbes Travel Guide. “Four Seasons 73 Five-Stars and eight consecutive years of leadership clearly speak to their excellence in the industry and longstanding dedication to quality, care and exemplary service.”

In addition to new hotel and residential openings, Four Seasons continues to enhance its portfolio with complementary experiential offerings. Whether in the air with the Four Seasons Private Jet Experience, on the road with the Four Seasons Drive Experience, on the open seas with Four Seasons Yachts, or at home with Four Seasons at Home Collection, each line of business engages guests and consumers in new ways while showcasing the service and genuine care that remain hallmarks of the Four Seasons brand.

The 51 Four Seasons properties that hold a Five-Star Rating are:

• Four Seasons Astir Palace Hotel Athens
• Four Seasons Hotel Abu Dhabi at Al Maryah Island
• Four Seasons Hotel Amman
• Four Seasons Hotel at The Surf Club
• Four Seasons Hotel Boston
• Four Seasons Hotel des Bergues Geneva
• Four Seasons Hotel Dubai International Financial Centre
• Four Seasons Hotel Firenze
• Four Seasons Hotel George V, Paris
• Four Seasons Hotel Gresham Palace Budapest
• Four Seasons Hotel Guangzhou
• Four Seasons Hotel Hangzhou at West Lake
• Four Seasons Hotel Hong Kong
• Four Seasons Hotel Istanbul at Sultanahmet
• Four Seasons Hotel Istanbul at the Bosphorus
• Four Seasons Hotel Kuwait at Burj Alshaya
• Four Seasons Hotel London at Park Lane
• Four Seasons Hotel London at Ten Trinity Square
• Four Seasons Hotel Los Angeles at Beverly Hills
• Four Seasons Hotel Macao, Cotai Strip
• Four Seasons Hotel Madrid
• Four Seasons Hotel Montreal
• Four Seasons Hotel New York Downtown
• Four Seasons Hotel One Dalton Street, Boston
• Four Seasons Hotel Philadelphia at Comcast Center
• Four Seasons Hotel Prague
• Four Seasons Hotel Ritz Lisbon
• Four Seasons Hotel Riyadh at Kingdom Centre
• Four Seasons Hotel Seattle
• Four Seasons Hotel Seoul
• Four Seasons Hotel The Westcliff Johannesburg
• Four Seasons Hotel Toronto
• Four Seasons Hotel Washington, DC
• Four Seasons Resort and Residences Anguilla
• Four Seasons Resort and Residences Jackson Hole
• Four Seasons Resort and Residences Napa Valley
• Four Seasons Resort Bali at Jimbaran Bay
• Four Seasons Resort Bali at Sayan
• Four Seasons Resort Costa Rica at Peninsula Papagayo
• Four Seasons Resort Dubai at Jumeirah Beach
• Four Seasons Resort Hualalai
• Four Seasons Resort Lanai
• Four Seasons Resort Maldives at Kuda Huraa
• Four Seasons Resort Maldives at Landaa Giraavaru
• Four Seasons Resort Maui at Wailea
• Four Seasons Resort Mauritius at Anahita
• Four Seasons Resort Palm Beach
• Four Seasons Resort Punta Mita, Mexico
• Four Seasons Resort The Nam Hai, Hoi An
• Grand Suites at Four Seasons Hotel Macao, Cotai Strip
• Grand-Hôtel du Cap-Ferrat, A Four Seasons Hotel

The 16 Four Seasons spas that hold a Five-Star Rating are:

• Guerlain Spa at Four Seasons Hotel Montreal
• Palm Beach Spa at Four Seasons Resort Palm Beach
• Ritz Spa at Four Seasons Hotel Ritz Lisbon
• Spa and Wellness Centre at Four Seasons Hotel Kuwait Burj Alshaya
• Spa at Four Seasons Hotel Philadelphia at Comcast Center
• Spa Mont Blanc at Four Seasons Hotel des Bergues Geneva
• The Spa at Beverly Wilshire, A Four Seasons Hotel
• The Spa at Four Seasons Hotel at The Surf Club
• The Spa at Four Seasons Hotel Hong Kong
• The Spa at Four Seasons Hotel Las Vegas
• The Spa at Four Seasons Hotel London at Park Lane
• The Spa at Four Seasons Hotel Macao, Cotai Strip
• The Spa at Four Seasons Hotel Madrid
• The Spa at Four Seasons Hotel New York Downtown
• The Spa at Four Seasons Hotel Toronto
• The Wellness Floor at Four Seasons Hotel One Dalton Street, Boston

The six Four Seasons restaurants that hold a Five-Star Rating are:

• Caprice, Four Seasons Hotel Hong Kong
• Jean-Georges Philadelphia, Four Seasons Hotel Philadelphia at Comcast Center
• Sushi Saito Hong Kong, Four Seasons Hotel Hong Kong
• Lung King Heen, Four Seasons Hotel Hong Kong
• Tempura Uchitsu, Four Seasons Hotel Hong Kong
• Zi Yat Heen, Four Seasons Hotel Macao, Cotai Strip

Methodology

Star ratings are awarded by a team of anonymous professional inspectors who travel the world to assess hotels, restaurants, spas and ocean cruise ships based on up to 900 objective standards. Star ratings ultimately emphasize quality of service. Five-Star properties are defined as “outstanding, often iconic properties with virtually flawless service and amazing facilities.”

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